Shipping Policy

HOURVELLA confirms each delivery destination, shipping charge and estimated schedule directly with the customer before an order is agreed. There is no online checkout on this website.

Destinations and timing

Our previously published shipping policy listed the United States, Canada, Australia, New Zealand and the United Kingdom. Please ask our team to confirm whether delivery is available to your address. Where applicable, order handling has generally taken 1–3 business days and transit approximately 7–15 business days. These are estimates, not guaranteed arrival dates.

Tracking and delivery questions

Tracking details will be shared when available. Customs requirements, local delays and remote destinations may affect delivery. Contact us through the form on this site if you need an update.