Privacy Policy

HOURVELLA uses the information you provide to respond to enquiries and to arrange any transaction agreed directly with our team. This website does not collect payment card information through an online checkout.

Information you provide

When you use our contact form, you may submit your name, email address, subject, product details and message. We use these details to answer your request. If you choose to continue a conversation through WhatsApp, that service is operated by Meta and its own privacy terms apply.

Website operation

WordPress, WooCommerce and our hosting service may process technical information such as IP address, browser details and necessary cookies to operate and secure this site. We retain enquiry records only as needed to provide support, comply with applicable obligations and resolve disputes.

Your choices

To ask about, correct or request deletion of information you submitted, please use the Contact Us form. We will review requests under applicable law.